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Customer Services

Customer Services

Service Standards
Read about the company's Standards of Performance.

Payment Options
Check out our other payment options, including our EZ-Pay Electronic Funds Transfer.

Make a Payment
The Billing Inquiry page displays limited policy information, and allows you to pay online by credit or debit card. Please have your Policy Number ready.

Claims Services
Get information about our Claims department and procedures for submitting claims.

Online Artisan Survey
Artisan policyholders can complete the required survey online.

Frequently Asked Questions
Get answers to various insurance questions.

Industry Links
A list of various Insurance Industry Links that may be useful.

Domestic Violence Victims
Notice to New York Domestic Violence Victims and Endangered Individuals.