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Utica First Insurance Company Technical Help

The recommended browser for this web site is Microsoft Internet Explorer, version 5.5 or higher.

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User Names and Passwords

The User ID and Password assigned to you are case sensitive and must be entered exactly as provided. For your safety and privacy, they MUST BE KEPT CONFIDENTIAL. Please notify us as soon as possible if you suspect that your User ID and Password for this web site have been stolen or compromised.

Logging into Agency Link:

  1. Click here to open a new window to the login page.
  2. Enter your assigned User ID.
    • Note: The Ufirst\ prefix is no longer needed.
  3. Enter your password.
    • Note: The password is case sensitive.
  4. Click Login.


Internet Security

If you are using Internet Explorer, you must have Internet Explorer's High Encryption Pack for 128-bit cipher strength. To find your browsers cipher strength in Internet Explorer:


This web site uses Session Cookies. If you experience issues logging into the Agent Portal, check the following settings:

Internet Explorer 6:

Pop-Up Blocker

Some of the menu options in the Agent Portal will cause another window to pop-up. If you have a Pop-Up Blocker turned on, you will need to do one of the following:


Microsoft's Internet Explorer provides full support for the Utica First Insurance Company web site's features. To insure a quality visit, make sure that JavaScript is fully enabled.

JavaScript is automatically enabled in Internet Explorer 6.X and higher. If JavaScript has been manually disabled, use the procedure below to enable it.

Internet Explorer 6:

Adobe Reader® Required

Many of the forms and documents listed on this web site are in PDF format and require Adobe Reader® to view. To download the latest version of Adobe Reader, click the button below.
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Help Desk

If you need any help accessing or using our web site, please call our Help Desk at 1-800-456-4556 and choose option 6.