Utica First Insurance Company, located near Utica, NY, is a regional property and casualty insurance carrier specializing in small contractors, restaurants, retail stores, offices, and homeowners insurance. We operate in New York, Connecticut, Massachusetts, New Jersey, Ohio, Pennsylvania, Maryland, and Virginia.

As of May 6, 2009, our A.M. Best rating is A (Excellent). For more information, view the A.M. Best Press Release.

New Online Documents View for Agents

On December 6, 2011 there will be a new look to our Online documents (for example - New Business Decs and Forms, Invoices, NonPay Notices and Rescission Notices) that will be faster and easier to use.
The Online Help document will also be updated to explain some of these new features. You can preview the Online Help document by clicking on this link. New Online Help Document.

Web Page for Equipment Breakdown Coverage

A new page has been created on our website to link to the Homeowners Equipment Breakdown Coverage site created by our partner, Mutual Boiler Re. To get to this page go to Customer Service > Equipment Breakdown.

Online Artisan Survey

Artisan policyholders can complete their required survey through our Online Artisan Survey. This program is available for all new artisan policyholders as of October 1, 2009 and existing policyholders that renew on or after January 28, 2010. All other artisan policyholders should continue to call our Artisan Survey Unit at 1-800-456-4556 Option 1 to complete their survey.

Online Bill Pay

We now accept payment by check, credit card, and debit card over the Internet. See our Billing Inquiry page for more information.

Claims Services

If you have an emergency and need to report a claim, dial 1-800-456-4556 and select option 7. Or click here for information about our Claims Department and the reporting process.