When you insure with Utica First we make you a promise. A promise to be here when you need us, a promise to help when you call, a promise to stand by you during trying times. If you do need us, we're here waiting with the care you deserve.
Report A Claim
To report a claim or contact the claims department
- 24-hour Claims Reporting Service
- Normal hours: 8:00am – 4:00pm, Mon – Fri
- By phone: (800) 456-4556
- By fax: (315) 736-2139
- By email: claims@uticafirst.com
- By mail: PO Box 851 Utica, NY 13503-0851
Contact Your Agent
You can also contact your agent directly to report a claim
*Please have your policy number available when reporting a new loss
Fraud Information
If you become aware of or suspect insurance fraud, contact the National Insurance Crime Bureau at 1-800-TEL-NICB or go on line to: WWW.NICB.ORG
