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When you insure with Utica First we make you a promise. A promise to be here when you need us, a promise to help when you call, a promise to stand by you during trying times. If you do need us, we're here waiting with the care you deserve.

Report A Claim

To report a claim or contact the claims department

  • 24-hour Claims Reporting Service
  • Normal hours: 8:00am – 4:00pm, Mon – Fri
  • By phone: (800) 456-4556
  • By fax: (315) 736-2139
  • By email: claims@uticafirst.com
  • By mail: PO Box 851 Utica, NY 13503-0851

Contact Your Agent

You can also contact your agent directly to report a claim

*Please have your policy number available when reporting a new loss
 

Fraud Information

If you become aware of or suspect insurance fraud, contact the National Insurance Crime Bureau at 1-800-TEL-NICB or go on line to: WWW.NICB.ORG


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States we serve: CT, FL, MA, MD, NJ, NY, OH, PA, VA


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