Proceed with the confidence that comes from having Utica First on your team.
When you insure with us, we make a steadfast commitment to you—to provide the support and expertise you deserve in the most challenging of times. That's our policy.
Report A Claim
You can report a claim directly to your agent or contact Utica First Insurance Company directly through our 24 hour Claims Reporting Service.
To report a claim directly to Utica First Insurance, select one of the below options:
- Phone: (800) 456–4556 and select option #1 for English, option #2 for Spanish
- Fax: (315) 736-2139
- Email Us
When reporting a claim, please have your policy number available
To report a new claim, fill out and submit the form below.
Report a Claim Form
Existing Claim
Our normal office hours are: 7:30am – 5:00pm, Mon-Fri
- Phone: (800) 456–4556 option #1 for English, option #2 for Spanish or contact the claims department directly by pressing option #3.
- Fax: (315) 736-2139
- Email Us
If you have the adjusters phone number, you can dial that directly. If you have a claim number, please have that available for the call.
If you have a question about a current claim, use this form.
Claim Inquiry Form
Fraud Information
If you become aware of or suspect insurance fraud, contact the National Insurance Crime Bureau at 1-800-TEL-NICB or go on line to: WWW.NICB.ORG
